We sell 100% natural Slavic hair. All our hair undergoes strict quality control and is sorted by hand. We offer cuts, capsules, tapes, wefts, and ponytails.
How do I choose the right shade?
We recommend ordering a hair sample to compare with your color. You can also contact us via messenger and send a photo of your hair in daylight — we'll help you find the right shade.
How do I care for hair extensions?
Use sulfate-free shampoo, brush your hair with a special brush starting from the ends, don't sleep with wet hair, and get regular adjustments from a professional.
How long do extensions last?
Wear time depends on the type: capsules — 3-4 months, tapes — 2-3 months, wefts — up to 6 months. With proper care, the hair can be reused.
Can I dye hair extensions?
Yes, our hair can be colored and toned. We recommend using ammonia-free dyes and consulting a professional colorist.
Orders & Payment
What payment methods do you accept?
We accept bank cards (Visa, MasterCard, MIR), SberPay, Apple Pay, Google Pay, and cash on delivery.
Is it safe to pay on the website?
Absolutely. All payments are protected by SSL encryption, go through 3D Secure verification, and we comply with PCI DSS standards.
Can I pay for the order upon receipt?
Yes, with CDEK delivery you can choose cash on delivery. Payment is made in cash or by card at the pickup point.
How can I get a discount?
Hair extension professionals get 10% off, wholesale buyers — up to 35%. Also follow promotions in our Telegram channel.
Delivery
How fast is delivery?
Moscow and St. Petersburg — 1-2 days. Other Russian cities — 3-7 days depending on the region. International delivery — from 7 days.
How much does shipping cost?
Shipping is free for orders over 15,000 ₽. For smaller amounts, the cost is calculated automatically based on weight and address.
Which delivery services do you use?
We work with CDEK (courier or pickup point) and Russian Post. For international orders, we use DHL.
Can I track my order?
Yes, after shipping you'll receive a tracking number. Order status is also displayed in your account.
Returns & Exchange
Can I return hair extensions?
Yes, within 14 days if the product hasn't been used and packaging and appearance are preserved. See the "Returns" page for details.
What if the shade doesn't match?
If the hair hasn't been unpacked or installed, we'll exchange it for a different shade for free. Contact us within 7 days.
How do I get a refund?
After receiving and inspecting the product, we'll refund within 10 business days using the same payment method.
What if I receive a defective product?
Contact us within 7 days with photos of the defect. We'll replace the product or refund, including return shipping costs.
Partnership
How do I become a partner?
Message us or email with information about your business. We'll offer personalized partnership terms.
What are the terms for wholesale buyers?
Discounts from 15% to 45% depending on order volume. Personal manager, deferred payment, and free shipping.
Do you offer training for professionals?
Yes, we offer professional development courses. Partners receive special training rates.
Still have questions?
Our specialists will be happy to answer all your questions